Technical Operation Support Engineer

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Nơi làm việc:

Đà Nẵng 

Lĩnh vực chuyên môn:

Hardware, IT support and services, Networking and Telecommunication

Lương:

Thương lượng Thương lượng
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Hình thức làm việc:

Toàn thời gian

ID công việc:

13523

Ngày hết hạn:

31/12/2017
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Mô tả công việc:

We are looking for several engineers to provide world-class support to a global mobile application company.  We have openings for engineers with various levels of experience, so this is a great opportunity for growth.


Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the world, willing to work off-hours and have the following skills:

Yêu cầu công việc:

Technical Operation Support Level 3 Engineer:

·         Very good in English communication.
·         Train, mentor and supervise other Engineers when being assigned
·         Advanced Unix System Administration preferably Linux based.
·         Advanced knowledge of TCP/IP networking.
·         Knowledgeable of HTTP Protocols and REST API.
·        Basic knowledge of database command.
·         Knowledgeable monitoring systems such as Icinga (Nagios), Zabbix, and/or Sensu/graphite. / Understanding of network monitoring tools: Zabbix , PRTG or an equivalent system
·         Knowledgeable of webserver# echnology such#as Apache, NginX, and/or Tomcat.
·         Knowledgeable load balancers such as F5 and/or HAProxy .
·         Content Delivery Networks (CDN) and Caching servers such as Squid, Varnish, and/or Akamai.
·         A Scripting/Programing Language such as Bash, Perl, Python, Ruby, and or Java.
·         Advanced ability to troubleshoot and trace logs.
·         Can work onsite if required.
Technical Operation Support Level 2 Engineer:
·         Very good in English communication.
·         The Ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
·         Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
·         Knowledge on LAN, WAN, VPN and other network service connections requisites.
·         Ability to work on command line interface in a UNIX or Linux environment.
·         Understanding of network monitoring tools:  Zabbix , PRTG or an equivalent system. 
·         Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus
·         Database: basic knowledge in Oracle, SQL.
·         Working based on Shifts Transfer.
·         On call possibility.
·         Can work onsite if required.
Technical Operation Support Level 1 Engineer:
·         Good command of English skills (speaking, reading, listening and writing) is required.
·         The Ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
·         Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
·         Having knowledge of Mobile application is a plus
·         Understanding of Ticket Management tools: Zendesk, Freskdesk  is a plus
·         Working knowledge of Windows based operating System.
·         Understand of office suite for creation of reports.
·         Working based on Shifts Transfer.
·         On call possibility.
·         Can work onsite if required.
***Other Information
Please send resume and cover letter to careers@evizi.com indicating which level of engineer you are applying and explaining why you're a good match for this position.
 

Quyền lợi:

-       Competitive salary
-       Annual salary review
-       Overtime salary
-       13th month salary
-       Project bonus
-       Laptop support policy
-       02 days off (Sat and Sun) each week + 01 day leave per month
-       Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, social insurance contribution according to high salary,…
-       Dynamic and comfortable working environment
-       Opportunity to travel to client sites in the Silicon Valley and other interesting locations.
-       Chance to work onsite and achieve so many great things such as:
o    Work face to face with clients, help enhance the client facing skills and English skills.
o    Accumulate onsite-offshore coordination experience.
o    Receive both salary in offshore and per diem allowance in onsite and save good amount to take back home.
o    Be provided with the good onsite hotel accommodation.
o    Learn and understand the client business in better way as well as exposure to international market.
o    Make the resume become attractive and great as the onsite work experience is mentioned.
o    Get to know a new culture as well as visit several famous and beautiful tourism destinations.

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